What a terrible experience of flying with Jet Airways!

Boyahead

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Laveena and I were excited about our Easter weekend plans in Dubai. We were booked on the Jet flight 9W 542, scheduled to depart at 0920 hours from Mumbai on Thursday April 2nd.

As boarding time neared we walked to our gate and waited. A short while later a heavily accented announcement indicated a delay due to bad weather conditions in Dubai.

The new time on the airline departure display monitor showed 10:20. I ordered my second Americano and had a second breakfast as my eyes repeatedly redirected to the monitor to keep a check on the new departure time. At 09:45, it said boarding. Laveena and I walked to the gate, surprised that Jet had started boarding just 35 minutes before the scheduled departure. Once on board, the captain announced that due to VIP movement, there would be a further delay and that we were number 4 in line…

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